If you are not completely satisfied with your online purchase, you can return it within 30 days* of purchase in its original unworn condition and with its original box. Please pack your order securely in a suitable postal bag and include your order number inside to allow us to process your refund

We do not pay the postage costs of returns. We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.

We will reimburse by the method used for the original transaction within 14 days** 

Please get in touch if you would like to discuss your return via email or phone.

Goods bought instore

For full price goods - you can return it within 14 days of purchase, with a receipt, in its original unworn condition and with its original box for a refund. After this date, or without the box we will not refund but may offer an exchange or credit note at the managers discretion.

We do not accept returns of sale items.

Your statutory rights are not affected.

Our return address is

Marcia May Shoes

36 St Mary's Street Stamford PE9 2DS

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